Conference Call Services

Conference Call Service Glossary

Term Definition
Access Code - The PIN number by which you joina conference; can be a moderator, a speaker or a participant PINnumber.
Accounting Codes - For accounting purposes, a moderator must enter anaccounting code before being able to join a conference call.
Alternative Dial-in Number - A direct-dial phone number witha (404) area code that allows any international participants to join yourconference; international participant joining through this number will beresponsible for their own international long distance charges.
Auto-Record An automated conference call record feature that can be enabled at no extra cost. Helps ensure that a meeting is properly documented.
Billing - Monthly summary or statement of conferencing activity
Conference Bridge - Equipment that allows us to connect conference calls for you
Conference Call - The meeting of two or morepersons via the telephone for discussion of common matters
Conference Call Detail Screen - Web page designed to allow youto view all participants of a certain conference call, which PIN number theyused, see their caller ID's, listen to their name recordings, and get thelength of time/cost for their line.
Conference Code -  A specific number that one is required toenter on their telephone keypad in order to gain access to a conference
Conference ID - A specific number that one isrequired to enter on their telephone keypad in order to gain access to aconference
Conference Manager - On-line ability to manage every aspect of a conference account,specifically the conference line and conference codes.

ConferenceRecording -

 

A digital audio file of your conference in WAV file format.Available for download or playback.
Conference Transcription - A text version of a call
Confirmation Email An email that is sent to confirm when a new conference call account has been setup. It includes account information and conference call instructions.
Download - Feature that enables you to directly download a recording of a call toyour PC
DTMF Clamping - Thismeans no dtmf tones are heard on the conference call. When everyone is
pressing star commands, such as, *6 for muting themselves, no one hears thetones. It doesn't interfere with recordings or calling cards 
Dynamic Screen - Web page designed to show youyour live call in real-time.  Alsoallows controls over your call such as mute/unmute callers, start/stop callrecording and more.
Flat-Rate -   A low-cost solution for a highvolume of conferences. Pay a monthly fee for an
allotted amount of lines.
insight™ - Web conferencing platform built into the audio conference to share aPowerPoint, conduct an on-line chat or give a poll
insight manager - On-line feature to upload and remove PowerPoint presentations and pollsfor use in insight
Internet Call (VoIP) - Technology that allows you to stream audio over your computer via yourInternet connection
Lecture Mode - Star command which allows you tomute all participants, only allowing moderators and speakers to speak.
Limited Use Pin - If selected, the code will deactivate after the designated number ofuses. (i.e. the PIN will deactivate after 3 uses).
Live Call Screen - On-line page providing the ability to view conference call in progress
Live Call Summary - Summary of participants on a given conference call
Locking the Conference - Star command that allows the moderator of a call to block all otherparticipants from dialing into their conference
Meeting Central - the platform by whichAccuConference offers web conferencing
Moderator Code - The PIN number used by the hostof the conference which allows the use of star commands.
Mute Blocking the sound going into your phone line.
Name Recording A recording of what aparticipant says when they are prompted to say their name at the beginning ofa conference. It can be played into a live conference and is stored on theconference call detail screen for later retrieval by an administrator.
One-time Use - An on-line scheduled conferencecall which is intended to be used one time and becomes inactive after thatone use
OperatorAssisted -   A conference in which anAccuConference operator moderates by giving an introduction, running aQ&A, and/or outdialing your participants
Outdial - Dialinga participant and bringing them back into the conference 
Outdial (international) - Use your conference to make calls overseas from within your conference.This option must be activated by our customer service department.
Participant Code - Allows users to join a conference
Permission Based Users - Assigned individuals who havebeen given access to specific aspects of an account or conference line
PIN Names - Provides access to change the name of your Moderator Conference Code(s)
PIN Number - The code / digits needed to join a conference call.
PIN Type - Provides access to change a Moderator Code to a Participant Code.
Playback - The ability to play a recordedaudio file into a live conference call or replay via telephone
Playback - Feature that enables you to call into the conference bridge after a livecall to listen to its recording
Pre-Conference - Pre-meeting of moderators,speakers and operators.  Participantsare still muted and cannot hear the conversation within pre-conference.  Pre-conference is great for sound checksand last minute planning.
Q & A Mode - Muting all participant lines and allowing them to ask a question bytelephone keypad indication
Reservationless -   Theability to hold a call whenever you need by just calling into our bridge withthe access number and using the codes assigned to your account. You do notneed to notify us of your calls under 50 participants. 
Speaker Code - Allows user to join a conference. However this code will not be muted inLecture Mode.
Star Commands - Combination of telephone keysstarting with '*' followed by a number (1 thru 9)
 which enable additional featuressuch as recording start/stop.
Toll-Free - an access phone number thatallows you to join a conference without incurring long distance charges fromyour telephone provider.
WAV file - The media / audio format recorded conferences are saved as fordownloading
Web Conference - The meeting of two or morepersons via the internet to share presentations, applications or web browsers
Webinar - A common term many people use todecribe a conference held over the internet.

Main Menu

Conference Call Features
Toll Free Conference Call
Flat Rate Conference Call
Operator Services
Large Calls and Events
International Conferencing
Accu 800
Glossary